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In the Courtroom, Silence is Golden

October 16th, 2008 by Blake Boyd

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Acoustics in courtrooms vary as much as judges’ personalities do. I know we’ve all been in courtrooms that seem to have a more “public” feeling; Where the judge might be listening to a motion at the bench and there are other open conversations going on. But this never happens when there is a jury in the room. Never.

When the jury is present everyone on your team should act and look professional. Right? I mean that is basic common sense. But you would be amazed at the amount of people that overlook this when it comes to the person (if not yourself) that is running the technology and providing litigation support.

While I firmly believe that the technologist and the technology should be as transparent as possible, some others don’t seem to care. Here’s some annoyances that I have seen from “the other side” while sitting through trial. (note: these are tips for technologists and “hot seat” running attorneys.)


Stand when told and do not look at screen/keyboard.
I put this first because I am somewhat guilty of this. When the jury is coming in or leaving for a break you need to STOP working on your laptop. Clear the screen as quickly as possible. Stand and give your attention to the jury.

Pay Attention.
If you’re currently not using the computer or not asking questions, try to use the computer as little as possible. Pay attention to the question and answer. Ignoring when it’s “not your turn” isn’t very professional.

Take ear buds out!
Anyone that spends enough time in the courtroom knows that earbuds are an essential way to make clips during testimony of a live witness. I see many trial tech’s that leave their earbuds in while the jury is entering or exiting.

Put away that phone.
I try not to have my phone out at all in the courtroom. Although most of us are guilty of checking and responding to email.

Buy quiet peripherals.
My biggest pet peeve. It’s not proper to print or scan a document in the middle of trial, wait for a break, even if it’s a 15 second break between witness’. Writing a novel on your clanky keyboard and playing mine sweeper with your mouse isn’t going to help you look like you’re paying attention. Have you ever had to sit and listen to someone type and click for an extended period of time?!

A technologist will be considered part of the “plaintiff” or “defense” even if they are independent of the case, like I always am. I’m asked constantly by jurors if I work for the firm or if I’m an attorney. I attribute that to acting like an attorney. Impressions are a huge battle in the courtroom.

Under the pressures of trial you must take a second, stand back, and look at exactly what you’re doing.

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5 Responses to “In the Courtroom, Silence is Golden”

  1. Peter Phaneuf Says:

    When you say “independent of the case, like I always am,” does that mean you work for both sides?

    Peter Phaneuf

  2. Blake Boyd Says:

    Hi Peter -

    I suppose that was worded incorrectly. What I was attempting to explain is that I have no interest the case other than performing my services. Of course I am biased and want my client to win (funny how after working a case up you normally don’t find yourself disagreeing with your clients opinion on the matter). But win or lose I walk away and go onto the next case.

    As an experienced trial tech yourself, I’m sure you’ve run into situations where you are thought to be an attorney working for your clients firm?

    It just proves that if you are a “computer guy” in the courtroom, or if you have hired one. That person should look and act no different than an attorney working on the case.

  3. Peter Phaneuf Says:

    OK,
    I understand now.

    What I was referring to is a situation where a tech works for both sides. I believe it is a conflict of interest but I have run into people who do not think it is a problem.

    Have you?
    BTW: Perhaps this is another topic.

  4. Blake Boyd Says:

    I would say the short answer is… it depends. Generally I stray away from working both sides. But sometimes I don’t. I’m going to write a post in the next couple hours about this. It’s actually a great subject and I’m glad you brought it up.

  5. One Tech to Serve Them All? | The Trial Technologists View Says:

    [...] for visiting!Fellow Trial Tech Peter Phaneuf posed a great question in the comments of the “In the Courtroom, Silence is Golden“. What I was referring to is a situation where a tech works for both sides. I believe it is a [...]

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